The room it self wasnt terrible. Comfy bed I think. However we had to get our key cards reprogrammed twice as we couldnt get in our room. The check out is at 11am and I was rudely awakened by a maid trying to come into my room at 9am. Trying to get in with the swipe card and then pounding on the door trying to get it open, but the dead bolt with on. Obviously they do not check with the front desk on when people have checked out or not. When trying to bring up that matter with the front desk they acted as though they probably werent going to do anything about it.
Quiet hotel, needs lots of updates especially with newer nicer hotels nearby. Good for a cheap ove night stay. Does have a restaurant attached with free breakfast
Khurram is amazing. He is always friendly and has a smile and a kind word whenever I see him. Keep up the amazing customer service. Thank you
Finally this property is under new management. My room was clean and the service was exceptional. The restaurant is now open earlier with new staff. It's clear the new ownership cares about this property. I'll be back.
The owner and staff are awesome, they take care of you, whatever you need! The rooms are a little dated but comfortable. I would stay there again. The food is homemade and tasty, the kitchen crew take pride in there work.
Econo Lodge is a Canadian Lodging based in Brooks, Alberta. Econo Lodge is located at 1119 2 St W, Brooks, AB T1R 0N9, Canada.
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