I loved it there. The staff were excellent. I stayed for a month and I was actually sad to leave. Quiet, clean rooms; good food; great people and a gorgeous subtropical room with trees, plants and coi fish to feed. But its beauty pales in comparison to the stunning front desk girl that said good morning nearly every day. What a way to start the day!
After driving for a time, we had planned to stay in Brooks at the HI H&CC. We were a bit late than we anticipated and drove in to the next door HI. Were directed to the next door property. The check in quick. This property is definitely dated than its property next door. Was evident from the lobby itself. Now, Brooks being a cattle town, they had lots sellers of cattle in town with their cattle. The air outside the hotel and generally in Brooks had a strong aroma of dung and perhaps cattle as well. The rooms were. It impressive. The room small and dark and not furnished properly. The AC was noisy. The beds not comfortable and bathroom in not a state where expected it to be. Glad we slept for one night. Came in late and left very early. As we stepped out of our room the next morning the stench was unbearable in the lobby, the hallway, the check in area - everywhere. The ladies were about to throw up. Quite honestly we were too. Too much to bear. Informed the front desk and they said there was this cattle thing. Avoid town, if at all possible specially if something similar is happening. Us city folks were about to die!
Very nice staff and great food. The only complaint I have is the wifi connection, its so bad I could t stay connected for more than 2 mins. I spent have of my stay wondering around my room trying to improve my signal. If you like a good free wifi connection do not stay here. Other than that everything was great.
Generally good, the hot tub and sauna were not working. The ones in the atrium, that you access through the laundry room, or the double glass doors.
The restaurant staff are awesome and you will never be disappointed
Heritage Inn Hotel & Convention Centre is a Canadian Lodging based in Brooks, Alberta. Heritage Inn Hotel & Convention Centre is located at 1217 2 St W, Brooks, AB T1R 1P7, Canada.
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